Archive for January, 2009

The Artist Notorious B.I.G. Goes Hyper: Semantic Analytics in Action

Saturday, January 24th, 2009

From Vertical Acuity’s beta music measurement network, we can see that Notorious B.I.G. (in the following screen shot) started to see a massive increase in traffic to his content starting around January 3rd which peaked around January 7th. Content articles analyzed included everything ranging from movie related articles, to track postings, to photo pages. So what do these numbers represent?

Notorious B.I.G. Traffic Summary

Notorious B.I.G. Traffic Summary

For the week of January 1, Biggy experienced a 1400% increase in web traffic to his content with the typical consumer spending an average of 28 seconds reviewing Biggy related content articles. While the majority of his page view gains occurred from website home page postings, music related pages containing his album and track information came in second. His top 10 viewer cities are listed above with Atlanta receiving 19,710 page views of his total 857,251 during the period – a fairly even geographic distribution nationally. Biggy’s velocity is 1.64 page views per session, which means the average user will read 1.64 pages of Biggy content during a visit. This is on par with the industry average of 1.67 page views per visit for the top ranking 100 artists (ranked by total page views). We also noticed that some of the publishers within our beta measurement network took advantage of this trend by featuring Notorious content on their home pages, which significantly boosted page views for their sites during the period.

We also noticed around January 1, 2009 that Fox Studios began running major campaigns across music and entertainment sites for the upcoming movie of Notorious B.I.G.’s life. While these campaigns and other PR related activities can help explain the rise in consumer interest, previously there has been no way to quantify increases in web traffic to a particular artist like Notorious. To do this would require assembling web analytics data for 100’s of different URL’s representing Notorious content across dozens of music sites.

So the first question we might ask is, isn’t this the same information we can get from Google Trends or from a company like Hitwise, or from one of the companies that monitors consumer buzz? While we will dedicate a future post to looking at the online measurement landscape and different companies represented in that landscape, the short answer is no – aggregated traffic data across major points of consumption (music sites) is not available by subject. Let’s compare this with information we can get from Google Trends:

Google Trends for Notorious B.I.G.

Google Trends for Notorious B.I.G.

While Google trends does show a significant increase in search volume during the same period, this only represents people who are trying to find Biggy content – what happens after they leave Google search, or the people that go directly to music sites versus using a search engine? Where is he most effective? If you were Fox, what markets would you target and how well did his campaigns do? The differences in the top 10 cities between searches and actual consumer views of Biggy content highlight that the geographies where people search for subjects are not necessarily the ones where people read the most about a subject.

This also highlights the differences in using subject level market intelligence data as a source for geo targeting versus search engine data. One supports onsite display and banner advertising, the other search engine marketing. Considering less than 25% of internet users utilize search engines to locate entertainment subjects (according to Hitwise data on search engine referrals by industry), it is critical to mine the wealth of information that comes from the other 75% to improve contextual targeting with behavioral trend data.

In our next post I will discuss where we feel Vertical Acuity fits in the measurement ecosystem, and compare and contrast the differences between Web Analytics, Market Intelligence, Consumer Sentiment monitoring, and Ad Serving technologies.

Defining Semantic Analytics – What is it and How Does It Improve Online Marketing?

Friday, January 23rd, 2009

Welcome to Vertical Acuity’s Corporate blog and our first post.  Through our blog we will begin to interpret the industry data (starting with the Music industry) we receive from our subject level analytics platform and our measurement partners.  Future posts will highlight artist related case studies, industry trends, as well as discuss key topics such as measuring consumer engagement.  Before we move on to these and other topics, I feel it’s more important to start our first blog post with a discussion around what Vertical Acuity has termed Semantic Analytics, or Subject Level Market Intelligence, as well as its’ practical applications and background.

Vertical Acuity defines Semantic Analytics as, “The analysis of related website content and anonymous user behavior data with respect to any subject appearing within a single webpage, website, or group of related sites”. A subject can be defined as a brand, a product, an artist or album, a travel destination, or even a car model – any individual item that can be tracked on the Internet. By tracked, we mean actual measurement of how many people are reading the subject, where they are coming from, and how much time they spend with that subject across multiple websites, etc. You can think of it as a normalized approach to web analytics, also referred to as the semantic web when looking at the relationships between related subjects. Subjects and subject relationships can be rolled up into categories and sub-categories – the brand Coca-Cola is a soft drink or beverage. The Apple ipod can be categorized under consumer electronics and further under portable music players, and the artist 50 Cent and his albums are categorized within the Hip-Hop genre.

By breaking down a webpage into its primary subjects (what people are researching, reading, listening to and watching) and aggregating web analytics data at the subject level with additional sources of data such as consumer sentiment or demographics, a 360 degree view of a companies products, digital assets, and brands can be created across like sites within an industry category. To create a complete picture of online product and brand performance, six components must be measured:

1. Occurrence – how many times does a product or brand appear and on what types of sites and pages

2. Demographics – who is viewing the product or brand and where are they located (Geographics)

3. Velocity – what is the growth rate of a product or brand being mentioned, as well as consumed (actual views), and on what types of pages

4. Engagement – how many seconds to people remain engaged with a product or brand

5. Reach – how many people is a product or brand reaching during a given period of time

6. Location – where does a product perform the best

Once this information is consolidated, it can be used in a number of ways, including: improved targeting of content and advertising, measuring consumer engagement and advertising effectiveness (think measurement of ad latency), predicting products, brands, artists, etc. that are close to the ‘tipping point’, understanding which search terms are used to find products from both search engine traffic and network traffic – the list goes on.

A good illustration of how using semantic analytics data, in the context of market intelligence, could improve targeting can be illustrated in a recent article on Clickz entitled, “The Trouble with Audience Measurement”. I think the article effectively highlights one of the major problems in the industry by citing an automotive targeting example. The author discusses an example where an automotive company wants to reach women reading about autos who are in the middle of the purchasing cycle, and upon selecting a site to advertise on finds out the sites audience is 60% male after running a Nielsen report. Why does measurement stop at the site level? Because of panel sizes, lack of data, technical approach?

There are a number of reasons online intelligence stops at the site and category level, and I will cover those in future posts, but the key point I want to make with this reference is around targeting automobile models that have a higher percentage of female readers rather than websites. Why can’t we produce information that shows which makes and models have a higher percentage of engaged female readers across automotive sites and then target those subjects? Or maybe only those female readers that are actively engaged with certain makes and models across sites. Why can’t we ‘cherry pick’ those audiences based on subject level data trends versus picking sites based on a 60/40 demographical split? Site Owners should have the ability to slice up their site by key subjects, use the data to find the right audience segments, and stop wasting impressions on a 60% gender breakdown of their sites content. We believe the end result for many websites would be an increase in advertising rates while allowing marketers to reach the exact buyer profile they want to reach.

Future posts will discuss this and other areas in more detail, but our next post will look at an example subject performance profile for the artist Notorious B.I.G and provide some insight into his online performance from our beta measurement network.


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